Digital Programme Director
Recovery, Transformation and Data Foundations for AI
I help organisations recover high-risk digital programmes, modernise core platforms, and deliver the data foundations that make AI work. Trusted to take ownership of complex transformation when delivery really matters.
Expertise
Trusted by boards and executives to take ownership of the programmes that matter most, from recovery to the data foundations behind enterprise AI.
Reset stalled or failing programmes, re-baseline plans, restore governance, and rebuild executive confidence.
End-to-end leadership of complex, multi-vendor transformation programmes.
Delivery of master data management, golden-source entity data, and the governed data platforms enterprise AI depends on. Clean, trusted, resolved data is where every AI programme succeeds or fails.
Hands-on experience running delivery through an AI-driven development lifecycle (AIDLC), applying AI tooling across requirements, design, build and testing to move faster without losing control.
Delivery leadership for Dynamics 365, Salesforce, ERP, and legacy-to-modern migrations.
Twenty years of connecting platforms that were never designed to talk: CRM, finance, housing, property and payments systems unified through APIs, shared data layers and well-governed integration. Recent work includes API-first integration across Investran, Fenergo and Salesforce for an enterprise AI platform.
Portals, payments, ticketing, and automation that reduce demand and improve experience.
Independent leadership across suppliers, offshore teams, and commercial delivery.
Proven Track Record
Real programmes, real outcomes, real accountability.
Financial Services, Private Markets
Challenge
A global fund administrator building an enterprise AI platform had fragmented entity records across core systems, causing duplicates, delayed onboarding and manual reconciliation.
Action
Led end-to-end delivery of a global Master Data Management platform, the golden source of truth for every client, investor, fund and legal entity. Defined the data model and API contracts, integrated with Investran, Fenergo and Salesforce, and established SAFe delivery across squads in the USA, EMEA, India and London.
Outcome
A production-grade entity platform with full lifecycle management, bi-temporal audit history and maker/checker governance, now integrated by six delivery squads and underpinning every AI capability on the platform.
Public Sector
Challenge
A high-visibility Dynamics 365 programme was delayed, lacked confidence, and had no credible delivery plan.
Action
Re-baselined scope and cost, reset governance, aligned suppliers and internal teams, and established a clear path to green.
Outcome
Board-approved delivery plan, restored executive confidence, and successful platform delivery.
Social Housing, £21M Programme
Challenge
Fragmented systems, rising call volumes, and limited visibility across customer and property data.
Action
Led a SAFe-based transformation integrating CRM, housing, mobile workforce, and data platforms.
Outcome
75% reduction in calls, 85% first-contact resolution, and scalable operations without additional FTE.
Property and Real Estate
Challenge
Legacy systems limiting growth and increasing operational cost.
Action
Delivered bespoke platforms, automated workflows, and integrated PropTech solutions.
Outcome
38% error reduction, 17,500 manual hours removed, and improved customer retention.
How I Work
A structured approach to taking control, fast, without disrupting momentum.
Sectors
Comfortable operating at board, executive and delivery level from day one, across three distinct worlds.
About
Twenty years of delivery leadership across public sector, property and financial services. From programme recovery to system integration and AI data foundations, I bridge the gap between business and technology and turn underperforming programmes into measurable outcomes.
Whether you have a stalled programme, an upcoming transformation, or a role that needs immediate ownership, send a message and I will come back to you directly.